We’re here to make sure you get the support you need—whether you're launching your first digital product or scaling your PDF empire. If you have questions, issues, or just need some guidance, help is just a click away.
Need Help or Have a Question?
You’ve got two options—choose what works best for you:
1. Live Support via DCU ChatGPT Chatbot
We recommend the first thing you do is click the chat bubble in the bottom right corner to start chatting with our AI-powered assistant. Our smart chatbot is available 24/7 to answer your questions, he is trained to answer over 1000 of the most common questions and guide you through the platform modules, or help you troubleshoot common issues instantly.
2. Send us an Email
If you’d rather reach out by email, we’ve got you covered. Simply click the button below to send us a message directly or email us anytime at [email protected]. We normally answer within 24–48 hours.
📚 Frequently Asked Questions (FAQ)
-
I didn’t receive my login email. What should I do?
Check your spam or promotions folder first. If it’s not there, use the chatbot or support form to request a resend.
-
Where do I access my bonus materials?
Log into your student dashboard and look under the “Bonuses” tab. Everything from Canva templates to GHL funnels is stored there.
-
I purchased an upgrade—how do I access it?
All upgrades are added to your account automatically. If something seems missing, let us know via chat or support ticket.
-
How smart is the chatbot?
Our ChatGPT-powered assistant is trained to help you navigate the course, access your bonuses, troubleshoot login issues, and more—instantly.
Important Reminders
- Please do not reply to confirmation emails — those inboxes aren’t monitored.
- Always reach out through the ChatGPT chatbot or the Support Portal for the fastest help.
- Add [email protected].to your safe senders list so you never miss important updates.
We're here to support your success—every step of the way.
– The Digital Commerce University Team